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Adobe Employee
November 15, 2024
Answered

Retired Course won't clear from overdue

  • November 15, 2024
  • 1 reply
  • 132 views

I'm enrolled in acourse which is retired.

The course says explicitly to not take that course, and instead take another one  which i have completed.

 

How do I clear the overdue one? 

This topic has been closed for replies.
Correct answer Debiprasad Maharana

@VeryLou,

Thank you for contacting the Adobe Learning Manager Team. 

 

I would recommend contacting your account administrator to help you unenroll from this retired course. 

The retirement of a course only prevents new enrollments, but whoever is already enrolled needs to follow the course deadlines. That is why you are getting the overdue notice. 

Kindly reach out to your account admin to get you unenrolled from the course, so that you do not get the notifications further. 

 

I hope this helps.

 

Regards,
Debiprasad Maharana
Adobe Inc.

 

1 reply

Debiprasad Maharana
Adobe Employee
Debiprasad MaharanaCorrect answer
Adobe Employee
November 19, 2024

@VeryLou,

Thank you for contacting the Adobe Learning Manager Team. 

 

I would recommend contacting your account administrator to help you unenroll from this retired course. 

The retirement of a course only prevents new enrollments, but whoever is already enrolled needs to follow the course deadlines. That is why you are getting the overdue notice. 

Kindly reach out to your account admin to get you unenrolled from the course, so that you do not get the notifications further. 

 

I hope this helps.

 

Regards,
Debiprasad Maharana
Adobe Inc.