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Kathy24474360ezia
Known Participant
August 8, 2024
Question

Select Catalogs field disappeared after latest release

  • August 8, 2024
  • 2 replies
  • 658 views

Prior to the latest changes to Learning Manager, when adding courses, job aids, paths, etc., there was a Select Catalog field. After the changes, that field disappeared everywhere. 

We discovered it was related to the new Custom Compliance Type option. Right now, we don't need catalog labels so we didn't have that setting enabled. As a result, we didn't enable the Custom Compliance Type option as we have almost nothing with compliance deadlines as this point. Unfortunately, we discovered that without Show Catalog Labels and Custom Compliance Type both enabled, the Select Catalogs field disappeared. That is a bug IMO. We had to turn both settings on to get the field back.

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    2 replies

    K
    Kelly377822803gkv
    Participating Frequently
    September 16, 2024

    Hi Kathy,

    Thank you for sharing this insight. It does seem like a bug that the Select Catalog field disappears when both the Show Catalog Labels and Custom Compliance Type options are not enabled. Your workaround of enabling both settings to restore the field is helpful. It might be worth reporting this issue to the support team to ensure it gets addressed in future updates. As we navigate these changes, it's interesting to consider how technology trends in 2024 are shaping our tools and platforms. If you have any other concerns or need further assistance, feel free to reach out!

    Debiprasad Maharana
    Adobe Employee
    Debiprasad Maharana
    Adobe Employee
    August 13, 2024

    Hi @Kathy24474360ezia ,

     

    Thank you for sharing the detials with us. 

     

    I would request you to kindly send an email to our support team at learningmanagersupport@adobe.com.

    In case this is a bug we may need to test and confirm this. We will try our best to help you resolve this.

     

    Thank you for your patience and support. 

     

    Regards,
    Debiprasad Maharana
    Adobe Inc.

    K
    Kathy24474360eziaAuthor
    Known Participant
    August 13, 2024

    OK, I'll email them. Thanks.

    K
    Kathy24474360eziaAuthor
    Known Participant
    August 16, 2024

    If any of you are like us and did NOT have the Show Catalog Labels checkbox selected under Settings and were able to see the Select Catalogs fields when adding items prior to the July 2024 release, Adobe now says the checkbox MUST BE SELECTED to see the field even if you, like us, have no need whatsoever for catalog labels. Luckily, labels aren't required. The email made it sound like it was always the case that labels need to be enabled, but that is FALSE in our experience! 

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