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Participating Frequently
May 10, 2021 4:43 AM UTC
Answered

SSO setup

How to setup SSO using Googlesuit for Captivateprime LMS

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    Debiprasad_MaharanaCorrect answer
    Adobe Employee
    May 14, 2021 2:21 PM UTC

    Hi Marzia,

     

    Thank you for your time and patience. 

     

    The issue is now resolved with the help of your Google account admin. 

    Kindly let me know if any further assistance is required.


    Regards,
    Debiprasad Maharana
    Adobe Inc.

    5 replies

    Debiprasad_MaharanaCorrect answer
    Adobe Employee
    May 14, 2021 2:21 PM UTC

    Hi Marzia,

     

    Thank you for your time and patience. 

     

    The issue is now resolved with the help of your Google account admin. 

    Kindly let me know if any further assistance is required.


    Regards,
    Debiprasad Maharana
    Adobe Inc.

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    Participating Frequently
    May 17, 2021 9:25 AM UTC

    Thank you for your help with this Debiprasad. 

    Since SSO has been implemented some users are receiving the error message below when logging on. Can you let me know if there is a workaround for this?

     

    Thank you 

     

     

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    Participant
    Jun 17, 2022 7:32 PM UTC

    Make sure they are using the same email profile on their browser as what domain you setup. They can not be on a different profile then what you setup in Captivate. 

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    Lilybiri
    Legend
    May 10, 2021 7:11 AM UTC

    You have posted this in the wrong forum. This is the Captivate, not the Prime forum. I will try to move your question.

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