Skip to main content
This topic has been closed for replies.

1 reply

Jorma_at_Knox
Jorma_at_Knox
Legend
May 23, 2017

Not sure there is a guide like that at this point. In the Captivate Prime documentation here is the information currently provided:

You can access Captivate Prime application using Adobe ID or by using Single Sign-On. Single sign‑on is a mechanism that allows a user to authenticate once and gain access to multiple applications many number of times. This configuration is not mandatory for the organization. If your organization has SAML 2.0 based SSO provider, you can use it to configure Captivate Prime application. The configuration is required at your organization level and at Captivate Prime application. If you choose to use SSO, contact Adobe support to receive configuration instructions

I'd recommend you contact Adobe directly and see what guidance they can provide. Here is their portal: Adobe Support  

The setup looks pretty straight forward from within Prime, but I've not done it yet so I can't give you the pitfalls to watch out for.

A
adriani92469737Author
Participant
June 2, 2017

It worked in the end. Now I'm having issues changing the certificate. After I change it in the SSO provider and load the metadata in Adobe it stops working. If I revert back to the old certificate it works.

Allen_Partridge
Adobe Employee
Allen_Partridge
Adobe Employee
June 5, 2017

Check with the support guys - they can guide you through it. As long as your solution is SAML 2.0 compatible (which they pretty much all are) you should be able to connect it.

Send me a direct mail if you don't have the direct link to support. allenp at adobe

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices