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Participant
Sep 6, 2021 12:13 AM UTC
Question

Text Entry Box - Correct Entries Box does not display

Hi! I'm stuck. I can add a Text Entry Box and select Validate User Input, but the Correct Entries Box will not display. I'm following the Captivate Certified Professional Course and I've watched this section of the course 10 times, but cannot see what I'm doing wrong. Everything I can see looks like the instructor's screen. Any guesses why the Correct Entries Box won't appear?

 

Thank you!

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4 replies

tcraftclsAuthor
Participant
Sep 6, 2021 11:05 PM UTC

Rats. I'm on the wrong board. 🙂

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Adobe Employee
Sep 7, 2021 12:24 PM UTC

Hi @tcraftcls,

 

Glad to hear from you. 

 

I can understand the names can be confusing some times.

Kindly reach our Captivate Team using the Support channels in the link below. I am sure they can help you with the query in no time.

https://helpx.adobe.com/contact/enterprise-support.other.html#captivate

 

Regards,
Debiprasad Maharana
Adobe Inc.

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Adobe Employee
Sep 6, 2021 10:34 PM UTC

Hi @tcraftcls,

 

Thank you for contacting Adobe Captivate Prime Team. 

 

May I know if you run the same Captivate project locally, does it show the correct box as expected? Or is it just an issue on Captivate Prime?

 

Hope to hear from you soon.

 

Regards,
Debiprasad Maharana
Adobe Inc.

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tcraftclsAuthor
Participant
Sep 6, 2021 11:05 PM UTC

I don't have Captivate Prime. I'm running it locally only and its my only way to access Captivate.

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