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Participant
Sep 26, 2024 3:41 PM UTC
Question

Transcript Status field shows In Progress when marked Not Attended

I would like to understand more about the transcript statuses. It appears that the statuses are Completed, Not Started, and In Progress.

If someone is Yet to Mark for an ILT course they appear as Not Started.

If someone is marked as Not Attended for a course they show as In Progress - shouldn't they show as Incomplete or Not Attended?

    4 replies

    Adobe Employee
    Sep 27, 2024 1:54 PM UTC

    Hi @jen_3139,

     

    Thank you for contacting Adobe Learning Manager Team.

     

    As per theory , a user show did not attend the session should be marked as failed/not attended. 

    But the current system design does pass any information for not attended. 

     

    I will pass the information to the product team and ask them to review the request. 

    In the meantime I will request you to reach out to our support team at learningmanagersupport@adobe.com for further assistance. 

     

    Regards,
    Debiprasad Maharana
    Adobe Inc.

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    Participant
    May 15, 2025 5:19 PM UTC

    Hi @Debiprasad_Maharana,

     

    Can you please share the solution or tag the release on when the issue was resolved? 

     

    Thanks, 

    Marlon

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