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Harrell_t
Inspiring
July 12, 2016
Answered

Trial version of Captivate 9 used to create modules in trial version of Captivate Prime

  • July 12, 2016
  • 1 reply
  • 732 views

In order to test functionality and gain user feedback in my company, I created learning content using a trial version of Captivate 9 with a trial version of Captivate Prime. I now have paid subscription to both. But, when I go into my learning modules in Captivate Prime created using Captivate 9 I get an error saying "project expired".

Is there a way to upgrade these modules WITHOUT, rebuilding them in the licensed version of Captivate 9 and republishing?

This topic has been closed for replies.
Correct answer Mayank_Meh

Hi Thomas,

You just need to activate the Captivate>Open the project in licensed version of Captivate and upload the modules again to Prime and it will start working again.

Regards,

Mayank

1 reply

Mayank_MehCorrect answer
Participating Frequently
July 12, 2016

Hi Thomas,

You just need to activate the Captivate>Open the project in licensed version of Captivate and upload the modules again to Prime and it will start working again.

Regards,

Mayank

Harrell_t
Harrell_tAuthor
Inspiring
July 12, 2016

Okay Mayank. Thanks. I was hoping for a method more streamlined as I have several Captivate 9 individual projects serving as modules in Adobe Captivate Prime. Thanks anyway.

Participating Frequently
July 12, 2016

Hi Thomas,

I believe you just need to upload the modules to prime again with licensed version  and it will just update the same module on Prime with the new version number.

Regards,

Mayank