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Kimota1000
Kimota1000
Participating Frequently
January 28, 2021
Question

Updating Courses and Browser cookies

  • January 28, 2021
  • 1 reply
  • 219 views

Hi all,

Do you have to clear browser cookies after updating a course in Captivate Prime? We currently use CourseMill as our LMS with Storyline 360 as our development tool, and everytime we update a course, users who have already started the course need to clear their cookies in order to see the changes in Chrome.

 

Thanks!

    This topic has been closed for replies.

    1 reply

    D
    Adobe Employee
    Debiprasad_Maharana
    Adobe Employee
    February 11, 2021

    Hi,

     

    Thank you for contacting Adobe Captivate Prime Team. 

     

    The users should be clearing the cache to see the progress of a course in Prime.

    Kindly reach us using the support channels below. We would like to set up a meeting and check the issue that your users' are facing to get it resolved ASAP.

    https://helpx.adobe.com/contact/enterprise-support.other.html#captivate-prime

     

    Kindly let me know if any further assistance is required.

    Regards,
    Debiprasad Maharana
    Adobe Inc.

     

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