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AshutoshPatodia
AshutoshPatodia
Participant
February 9, 2021
Question

User Administration: Add values to Custom field in Prime

  • February 9, 2021
  • 1 reply
  • 541 views

Hi,

I had created a custom field named "Department" sometime ago in our Captivate Prime setup.  Since we want to restrict the values in this field, I had added the values to make it a dropdown field.  Now we have new departments to be added, but I see a note saying that since this is a csv field, new values cannot be added to this field.  Is there a way around it?

 

I want to allow this field to be populated when performing a csv upload of users, but it should be flexible enough to allow addition of new values.

 

    This topic has been closed for replies.

    1 reply

    D
    Adobe Employee
    Debiprasad_Maharana
    Adobe Employee
    February 10, 2021

    Hi Ashutosh,

     

    Thank you for contacting Adobe Captivate Prime Team. 

     

    As this active field was created by uploading a CSV file to the account the editing options are limited here. 

    When you are going to upload the next CSV, make sure there are some users with the new value that you want to add here. 

    Once that CSV is uploaded the new value will also show up here.

     

    Kindly let me know if any further assistance is required.

    Regards,
    Debiprasad Maharana
    Adobe Inc.

     

    AshutoshPatodia
    AshutoshPatodiaAuthor
    Participant
    February 11, 2021

    Hi Debiprasa,

     

    If I upload a new CSV, do I need to have all active users in the file, or can I just upload new users?

    Also, is it possible to change the field behaviour from CSV to a manual entry one, so that I do not have to upload a CSV again.

     

    Regards,

    Ashu

    D
    Adobe Employee
    Debiprasad_Maharana
    Adobe Employee
    February 11, 2021

    Hi Ashu,

     

    Glad to hear from you. 

     

    You need to have all the active users in the CSV. 

    If you remove someone from CSV and upload it, the same user will be moved to Deleted state in Prime. 

    Same way if you add a new user to CSV and upload it, a new user will be created. So the CSV will server as a list of all the users created via CSV at one place. 

     

    Kindly let me know if any further assistance is required.

    Regards,
    Debiprasad Maharana
    Adobe Inc.

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