User not found! Please make sure you are registered in the Learning platform to access this page.

Forum|Forum|1 year ago
June 3, 2024
1 reply
240 views

While trying to integrate Salesforce into Adobe Learning Manager, I am getting below error

User not found! Please make sure you are registered in the Learning platform to access this page. Contact your administrator for details.

Does anyone have an idea on this issue?

This topic has been closed for replies.

A

Archi378115366rg7

Adobe Employee

Dear Surendra,

As part of the authorization process, it is essential that you are registered as a user for both Salesforce and Adobe Learning Manager. Please get in touch with your admin to add you as a registered learner.

If you are an integration admin, please let us know so we can assist you with user mapping and troubleshooting steps.

S

Surendra37797932qn50Author

Participant

Hi,

Thank you for getting back to me. I am registered as a user for both Salesforce and ALM and logged in as an integration admin. Can you please help me troubleshoot?

Attaching the link of the documentation which i follow as reference

https://experienceleague.adobe.com/en/docs/learning-manager/using/integration/connectors#map-attributes

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