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M
michelle donihe
Participant
December 20, 2017
Question

Video Timeline Stuck at Zero

  • December 20, 2017
  • 1 reply
  • 770 views

I have uploaded 5 courses. When I move to another course, the timeline for the next module stays at zero even though the course is playing. How do I fix this issue?

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1 reply

J
jonathanc43594683
Participating Frequently
December 29, 2017

Hi Michelle,

A few questions for you:

1. Can you complete each of the modules in the courses, or are the slides not advancing/video not playing?

2. Can you check the time on each slide? Do they all have a minimum amount of time allotted?

Thanks,

Jon

R
RBBlue
Participant
December 29, 2017

1. I can complete through the entire module. Just when I get to the last slide of the module with the continue button it will not let me continue to the next module in the course. It will on whatever module I first click into work correctly. But after it moves me on to the next module it stops working. No matter which module I start with.

Username: blue.iguana9761@gmail.com<mailto:blue.iguana9761@gmail.com>

Password: Student5

This is login the course is day 3. So you can troubleshoot it yourself.

2. The course itself has presenter video modules in it. But the modules that are messing up contain no videos.

3. I’m not certain of what your asking. But each slide has a time limit of 3 -21 seconds if that is the question. I emailed the file over to one of your team members. Attached below is a link to the source files for captivate.

https://www.dropbox.com/sh/y854wuy74lwycwx/AAAgoE8TqXE1xba2Dl-dSmFZa?dl=0

I’m always available by phone call if necessary 1-417-619-8982

Devin Hollister-Graham

Blue Iguana Car Wash

Devin@Blueiguana.com<mailto:Devin@iguanawash.com>

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