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andreaw11866626
Participant
Sep 3, 2018 6:29 AM UTC
Answered

Video Upload in Captivate Prime doesn't work

Hello support team,

I have a problem with Adobe captivate Prime.

I want to add a Video File to the content catalog. Unfortunately, the upload does not work.

Either I'm headed to a blank page or thrown out of edit mode.

I have added several videos in the content catalog, but only here is the problem. The file size is 230 MB.

What can I do?

Thank and best regards

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Yudi1986
Yudi1986Correct answer
Participant
Sep 3, 2018 7:05 AM UTC

Hi andreaw11866626,

Please share your contact details or mark us an email at Captivateprimesupport@adobe.com and we can have a look into the issue.


Regards,Yudi

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1 reply

Yudi1986
Yudi1986Correct answer
Participant
Sep 3, 2018 7:05 AM UTC

Hi andreaw11866626,

Please share your contact details or mark us an email at Captivateprimesupport@adobe.com and we can have a look into the issue.


Regards,Yudi

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