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L
loganm87922310
Inspiring
March 3, 2020
Question

View Module Progress in Prime per User

  • March 3, 2020
  • 1 reply
  • 1015 views

Happy Tuesday!

 

Does anyone know if there is a way to view specific module progress for a user in a course?

 

For example: I have a course that has 4 modules in it. I export course progress data from Prime and see that 20 users are at 75% complete but they say they completed all the modules. I assume this would mean 3 of the 4 are finished as what the system sees. I want to take a specific one of those 20 users, look to see what modules they have completed, and then do the same for the others.

 

A follow up would be is there an option to "force" completion of a module. Say one of those 4 is not working as intended for a specific user (maybe due to network or user error). Can I force that 1 module to complete?

 

Thanks for the help!

This topic has been closed for replies.

1 reply

D
Adobe Employee
Debiprasad_Maharana
Adobe Employee
March 4, 2020

Hi Logan,

 

Thank you for contacting Adobe Captivate Prime Team. 

 

You can generate a Learner Transcript with module-level information to view the user's progress at the module level for that course or Learning Program. 

 

Please navigate to Reports > Excel Reports > Learner Transcript. 

 

Here please select the below information as required. 

1. Duration (from the user(s) enrollment till the completion date )

2. Select Learner. Here we can choose multiple users or the user group based on the search requirement. 

3. Click on "Advanced option" and check the box for "Module-level information".

 

This should do the trick for you.

Kindly let us know if any further help is required. 

 

Regards,

Debiprasad Maharana

Adobe Inc.

L
loganm87922310Author
Inspiring
March 4, 2020

Awesome, thank you for that.

 

I guess my follow up would be is there a way to force completion of a module within a course for a user? I have a few users that for some reason their machines and Prime do not get along. Thus, we are having issues with Prime capturing completion data. Its almost like a data interuption is happing with the devices and Prime.

 

After them retaking the same module 3 times with no success (while others users are experiencing no issues) I'm wondering if their is a way to force complete the module for those afflicted?

D
Adobe Employee
Debiprasad_Maharana
Adobe Employee
March 6, 2020

Hi Logan,

 

We can mark the users as completed for the entire course. 

As per the current implementation, we can not mark a user as completed for specific modules. It has to be done for the entire course. 

To do this please navigate to the course as admin. Go to Learners and find the user(s) and select them.

Click on Action > Mark completion.

 

Kindly let us know if any further help is required. 

Hope to hear from you soon. 

 

Regards,

Debiprasad Maharana

Adobe Inc.

 

 

 

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