Skip to main content
Harrell_t
Harrell_t
Inspiring
April 20, 2016
Question

Why does my button disappear in Adobe Prime?

  • April 20, 2016
  • 1 reply
  • 805 views

I have created a learning module using Adobe Captivate 9.

In that module I elected to have a button on each slide to continue to the next slide.

There are 8 slides all together. The continue button displays correctly on appropriate slides except one.

The slide it does not display on was created using the in-built Learning Interactions drop down.

I am using the Accordion interaction. When I preview the project the button appears correctly on the Interaction slide.

When the Captivate 9 learning module is loaded into Prime, the button disappears on that individual slide; causing the learner to be stuck, unable to continue forward.

(above image) button appears in preview while in Captivate 9.

(above image) button disappears when viewing module in Adobe Captivate Prime.

This topic has been closed for replies.

1 reply

M
Mayank_Meh
Participating Frequently
April 20, 2016

Hi Thomas,

Interactions in the Captivate always comes in Front. Which means even if you have any interactive object (like button) on top of any learning Interaction it will always hide behind the learning Interaction (Though it will be present but not visible). You can see this behavior even if you view the output locally instead of Prime.

You can try the below workaround:

To display the interactions as per the z-order, please follow the following steps:

  1. Go to Installed Directory and Open AdobeCaptivate.ini(C:\Program Files\Adobe\Adobe Captivate 9 x64\AdobeCaptivate.ini)
  2. Copy "AdobeCaptivate.ini" to your desktop.
  3. Open "AdobeCaptivate.ini" from your desktop in notepad.
  4. Add UseWidget7=1 in a new line in AdobeCaptivate.ini file
  5. Save it and replace it back to the installed location(C:\Program Files\Adobe\Adobe Captivate 9 x64)
  6. Publish the course again to Prime.

You should be able to see the button now.

I would recommend that you need to make sure that no object on the slide overlaps with the interactive part of the Learning INTERACTION.

Regards,

Mayank

Harrell_t
Harrell_tAuthor
Inspiring
April 20, 2016

Thank you!

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices