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Participating Frequently
Dec 12, 2021 11:18 AM UTC
Question

HI everyone! I have a problem with MediaEncoder!

MediaIncoder does not work! I send for render from After Effect and the render does not start! It can stand for many hours!
The latest version of MediaIncoder! I even uninstalled it and reinstalled it, it didn't help! It started recently! I noticed that the After Effect is slightly different in version AE 22.01
IU 22.0. What should I do? Helpeeeee !!!!!

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    15 replies

    Inspiring
    Dec 20, 2021 7:08 PM UTC

    Issues with sending a comp from AE to AME via Dynamic Link should be fixed in the latest build which is 22.1.1, so if you have 22.0 you should definitely upgrade.

     

    Also, make sure to actually restart your computer after updating because there can still be a process that's hanging in the background even after updating.

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    Participating Frequently
    Dec 21, 2021 8:03 AM UTC

    Hey! Updated! Rebooted your computer! Nothing changed! Also MediaIncoder is pending!

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    Inspiring
    Dec 21, 2021 2:37 PM UTC

    What do you mean that Media Encoder is pending? You sent a comp from After Effects and you just see a progress bar?

     

    Do you have any other versions of the Creative Cloud apps installed like 2020 or earlier? If so, try uninstalling those. I have both the Public Beta and 2021 installed and after updating and restarting my machine the Dynamic Link issue went away.

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    Participating Frequently
    Dec 19, 2021 12:11 PM UTC

    Where can I find out why MediaIncoder is not working? I pay a subscription for it, but it's no use! (

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    Participant
    Dec 12, 2021 10:45 PM UTC

    yes i have the exact same issue

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    Participating Frequently
    Dec 21, 2021 6:56 PM UTC

    do u got any solution ?

     

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    Participant
    Dec 12, 2021 2:50 PM UTC

    Im also experiencing this issue.

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    Ged_Traynor
    Community Expert
    Community Expert
    Dec 12, 2021 1:49 PM UTC

    Moving thread to the Adobe Media Encoder forum from Using the Community

     

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    Participating Frequently
    Dec 12, 2021 2:58 PM UTC

    I can't move the post there!
    Does not work! The site does not give because there is already such a post!

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