Skip to main content
Inspiring
February 1, 2022
Question

AME won't run unless system is rebooted

  • February 1, 2022
  • 1 reply
  • 326 views

AME won't run unless system is rebooted. Obviously it's not closing cleanly.

 

Steps to reproduce:
    1. Start computer

2. Run AME and render some footage

3. Close AME

4. Restart AME

 
Result: Nothing happens
Expected: AME to run 

 

Workaround: Reboot computer

 
System info
    Application: Adobe Media Encoder (Beta) v22.3.0.8
    OS: Windows v10.0.22000, RAM: 63.80 GB GB, CPUs (logical): 16

This topic has been closed for replies.

1 reply

Fergus H
Community Manager
Community Manager
February 2, 2022

Hmm...I've not seen that issue. I'll check with the team on what data you sould send us to help diagnose the problem. I'll get back to you. 

 

Thanks,

Fergus

Ann Bens
Community Expert
Community Expert
February 18, 2022

Can confirm 22.3.0.64

AME does not close properly there for won’t start second time around.

Ann Bens
Community Expert
Community Expert
February 19, 2022

Workaround: close AME in task manager.

 

Edit: most of the time its not even in the task manager > need to reboot.