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Participant
February 3, 2022
Question

2021 scans

  • February 3, 2022
  • 1 reply
  • 198 views

How do I retrieve 2021 scans? 

This topic has been closed for replies.

1 reply

Community Manager
February 4, 2022

Hi @BJGELLC,

 

I hope you are doing well. As described, you want to access the scans done in 2021.

 

We need to confirm a few details to help you better,

 

1- If you were logged in to your Adobe Scan using the Adobe ID/e-mail ID, which has the subscription, all the scans are automatically uploaded to the Document Cloud. You can visit the following link, Document Cloud. Sign in with your Adobe ID/e-mail ID; you will be able to access the Adobe Scan folder containing all the scanned files.

2- If you are currently using the same account, then try using the following links to view scans,

- for Android:  https://www.adobe.com/devnet-docs/adobescan/android/en/findingfiles.html#view-recent-files-or-all-scans

- for iOS: https://www.adobe.com/devnet-docs/adobescan/ios/en/findingfiles.html#view-recent-files-or-all-scans

 

Let us know if you experience any trouble or need more help.

 

Thanks,

Bhupesh