7 days Free Trial Scam

Question

I fell for this scam of 7 days free trial, and they deducted Rs.890 from my account. Seriously this is the best you can do to loot money, if you dont want to give free trial then dont give. Why deduct money for whole month in the name of free trial. I dont want to use your service, return back my money. I will uninstall all your product and give 1 star rating from all my accounts. You scammers should go bankrupt.

S_S · Answer

Hi @girija_317,

Hope you are doing well. Sorry for your experience with using Adobe Scan's subscriptions.

I checked your account, and found an active subscription for Adobe Scan Premium.

However, the entitlement was a monthly based subscription.

The 7-day free trial is available only when you opt in for the annual subscription, and not monthly.

More info about it here: https://adobe.ly/44HcZ04

If you do not wish to continue further and want to go ahead with a cancellation, please feel free to view the steps on how to do so here: https://adobe.ly/44HcZx6

Hope this clarifies your question.

Regards,
Souvik.

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