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Aima250
Participant
May 15, 2026 10:11 PM UTC
Answered

About subscribtion. Refund because they said it s trial

I subscribed on premium, saying it's trial.

i need my refound

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    Amal Jaiswal
    Amal JaiswalCorrect answer
    Community Manager
    May 18, 2026 2:46 AM UTC

    Hi there 

     

    Hope you are doing well and thanks for reaching out. We are sorry for the trouble. 

     

    To know more about the cancellation/refund process and policy please check the help article https://community.adobe.com/announcements-516/how-to-cancel-acrobat-mobile-or-scan-premium-subscriptions-13195 and see if that works.

     

    ~Amal

    1 reply

    Amal Jaiswal
    Community Manager
    Amal JaiswalCommunity ManagerCorrect answer
    Community Manager
    May 18, 2026 2:46 AM UTC

    Hi there 

     

    Hope you are doing well and thanks for reaching out. We are sorry for the trouble. 

     

    To know more about the cancellation/refund process and policy please check the help article https://community.adobe.com/announcements-516/how-to-cancel-acrobat-mobile-or-scan-premium-subscriptions-13195 and see if that works.

     

    ~Amal

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