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Dev5EF8
Participant
April 25, 2021
Question

Acceso Denegado a Cuenta

  • April 25, 2021
  • 1 reply
  • 252 views

Intente buscar un scan, me pidió iniciar sesión a la cuenta que tenia vinculada a Gmal, pero me sale acceso denegado. 

 

Necesito recuperar mi cuenta y mis archivos. Gracias 

 

Uso Android, Galaxy S10plus

This topic has been closed for replies.

1 reply

Ria Tagra
Ria Tagra
Inspiring
May 3, 2021

Hi Dev5EF8,


Hope you are doing well.

Thank you for posting your query here. Please help me with few details to understand your issue better.

  1.  Could you share a screenshot of the error message with us?
  2. Application version?

 

Try to be on the latest version of Scan i.e 21.03.23. Restart your device and then try.
For more help refer to: https://www.adobe.com/devnet-docs/adobescan/android/en/troubleshooting.html#errors-and-issues

 

Let us know how it works at your end. If you have any further queries please feel free to reach out to us.


Regards

Ria

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