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Sheila323619164o5u
Participant
Sep 18, 2023 2:49 PM UTC
Question

Additional txt files when I save to files

Just recently when I scan docs to pdf through the app (which I pay dearly for) and save them to my iCloud folder, they are creating this extra txt file in addition to the pdf. What's changed?  How can I fix this?  It's just more work to go back through and delete the txt files. It's something new. 

 

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    5 replies

    Doug33547269kw7c
    Participant
    Nov 11, 2023 5:02 PM UTC

    Yeah, this has been really irritating. Thanks for posting.

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      Souvik Sadhu
      Souvik Sadhu
      Legend
      Nov 14, 2023 9:27 AM UTC

      Hi @Doug33547269kw7c,

       

      The latest update is round the corner, with the fix implemented.

       

      -Souvik

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      thelittlekitchen
      thelittlekitchen
      Participant
      Oct 24, 2023 5:48 PM UTC

      So glad you posted this. I noticed this too. I'm glad a fix is coming for this soon! 

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      Souvik Sadhu
      Souvik Sadhu
      Legend
      Oct 30, 2023 12:06 PM UTC

      Hi @thelittlekitchen,

       

      The bug has been worked upon, and the fix will be live in the upcoming release.

       

      -Souvik

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      Souvik Sadhu
      Souvik Sadhu
      Legend
      Sep 30, 2023 10:32 PM UTC

      Hi @Sheila323619164o5u,

       

      Hope you are doing well. Sorry for your experience with Adobe Scan.

       

      The team is aware of the issue, and a fix will be released in the upcoming update.

       

      -Souvik

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