Adobe App not opening -16.1.22

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The Adobe App has suddenly stopped working. I used it without problems until 13:35 GMT on 16.1.22 and from about 14:00 it stopped working. Is not opening at all. I have important data/files stored so I am reluyto uninstall and reinstall. Any thoughts?

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M

MonicaMendes

Participant

O Adobe não está abrindo e não quero desinstalar e instalar, eu tenho documentos importantes. O que faço?

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Harsh Vardhan Pareek

Participating Frequently

Hi @S22681632bnfv @MonicaMendes

Sorry for the trouble. As mentioned the Scan app is not working properly, would you mind sharing a few details to understand the issue better?

1. OS name and version?

2. Application version?

3. If possible, could you share a video that shows the issue clearly.

Make sure that the app is updated to the latest version.

Looking forward to hearing back from you.

Thanks,

Harsh

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