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S
S22681632bnfv
Participant
January 16, 2022
Question

Adobe App not opening -16.1.22

  • January 16, 2022
  • 1 reply
  • 213 views

The Adobe App has suddenly stopped working. I used it without problems until 13:35 GMT on 16.1.22 and from about 14:00 it stopped working. Is not opening at all. I have important data/files stored so I am reluyto uninstall and reinstall. Any thoughts? 

This topic has been closed for replies.

1 reply

M
MonicaMendes
Participant
January 17, 2022

O Adobe não está abrindo e não quero desinstalar e instalar, eu tenho documentos importantes. O que faço?

Harsh Vardhan Pareek
Community Manager
Harsh Vardhan PareekCommunity Manager
Community Manager
January 18, 2022

Hi @S22681632bnfv @MonicaMendes 

 

Sorry for the trouble. As mentioned the Scan app is not working properly, would you mind sharing a few details to understand the issue better?

1. OS name and version?

2. Application version?

3. If possible, could you share a video that shows the issue clearly.

Make sure that the app is updated to the latest version.

 

Looking forward to hearing back from you.

 

Thanks,

Harsh

 

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