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Participant
May 15, 2022
Question

Adobe scan のログアウトの際について

  • May 15, 2022
  • 1 reply
  • 228 views

Adobe scanをログアウトする際保留中のファイフがあると出るのですがそんなファイルは見当たらないのですが?

あとスキャン後アップロードが永遠に終わらないのは保留中のファイルが影響しているのですか?

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1 reply

S_S
Community Manager
Community Manager
May 16, 2022

Hello,

 

Hope you are doing well. I am sorry for the experience you had with Adobe Scan stuck at uploading.

 

For the mean time, I would suggest you to please kill the application once from the app switcher and then re-launch it. Once that is done, the application should work fine as it is intended to. Our product team is looking into the issue and would be fixed in the next update.

 

Hope this helps.

 

Thanks,

Souvik.