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Pushkar1908
Participant
January 14, 2022
Question

Adobe scan app crashes and comsumes all free space

  • January 14, 2022
  • 2 replies
  • 471 views

I am using adobe since last 2 years 

But now from past few months adobe scan app crashes after I try to make a pdf over 15 pages 

Its suddenly crashes without the pdf being saved and consumes all the free space available on my device

(My device is realme 6 and have os Android 11)

Then I have to reinstall the app to get my free space back and to use the app

 

Adobe Team please do fix this bug or whatever it is because its hectic to create same pdf multiple times and also it consumes a lot of time

 

This topic has been closed for replies.

2 replies

Harsh Vardhan Pareek
Community Manager
Harsh Vardhan PareekCommunity Manager
Community Manager
January 20, 2022

Hi @Pushkar1908 

 

Thanks for your patience and cooperation.

You may experience this issue while modifying scans and saving that has lots of pages in there that will excess memory usage. As a workaround, you may delete the Scan App and re-install it.

We're working internally to eliminate the root cause as soon as possible.

Regards,

Harsh

    P
    Pushkar1908Author
    Participant
    January 21, 2022

    Ok thank you for the feedback 

    Waiting for better adobe scan

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    January 14, 2022

    I've moved this Scan forum so that proper help can be offered.

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