Question
Adobe scan app crashing after capturing / scanning a document or when selecting a picture of the document in the gallery = immediate crash
Hi this problem started yesterday when I’m scanning a document, or selecting a picture to scan in the gallery then the app crashes. Not just once but every time. I did a checklist as other user’s recommended:
- Reboot device, reopen app.
- Update app and OS.
- Free storage and close background apps.
- Check camera and storage permissions.
- Clear cache; reinstall if needed.
- Test with a simple one‑page scan.
- Disable cloud sync / change network. After all that nothing so I tested this on my other older phone and it’s the same scenario. And since it’s not just me but also other people are having the same struggle I urge Adobe to do something about it
