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Faraz Ali Khan
Participant
August 6, 2023
Question

Adobe Scan app infected with virus

  • August 6, 2023
  • 3 replies
  • 2505 views

I have been using Adobe Scan app for years without any problem but yesterday my stock antivirus powered by avast on my android phone prompted that the app is infected with a Trojan virus. I unstalled the app through my anti virus and reinstalled it but the problem persists. I had to unstall it again as my antivirus was not letting me use any banking apps with Adobe Scan installed. Adobe Scan is my favourite app and I do most of my scanning with this app. Please help.

 

 

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    3 replies

    S
    SalehAlruhaimi
    Participant
    August 12, 2023

    I just faced the same issue. Adobe Scan infected with a virus that actually sent SMSs and actually bought stuff through direct billing (mobile service provider). 

    Pinziboy
    Pinziboy
    Participant
    August 9, 2023

    today I have received the same warning about the adobe scan app from my phone security. app is infected with evo-gen so I uninstalled it immediately. I am on Android on a Huawei Mate 20 pro and downloaded the adobe scan app from the app store. should be the latest version.

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    August 10, 2023

    Hi @Pinziboy,

     

    Thank you for writing in! We have a bug logged with the team working on the fix.

     

    This will be deployed at the earliest.

     

    -Souvik

      Pinziboy
      Pinziboy
      Participant
      August 14, 2023

      so is there any update on this? I just read the other new comment about the infected app enabling the virus to sending sms and buying things on the users phone. I am a bit worried now, even though I uninstalled it immediately.

      S_S
      Community Manager
      S_SCommunity Manager
      Community Manager
      August 7, 2023

      Hi @Faraz Ali Khan,

       

      Hope you are doing well. Sorry for your experience with Adobe Scan.

       

      Would you mind sharing a few pieces of information for further investigation:

      1. The app version of Adobe Scan you are using (go to Home-> Profile-> About Adobe Scan);

      2. The device manufacturer, phone model, and the Android version you are on.

      3. Was the app downloaded from PlayStore or AppStore?

       

      Look forward to hearing from you.

       

      -Souvik

      F
      Faraz Ali KhanAuthor
      Participant
      August 8, 2023
      Hi,
      The information you requested is as follows:
      1. Adobe Scan version:

      Version 23.08.04 <230804>-regular
      Version Code 232537625
      dcmscan version code 3626320
      magic_clean version 2.0.0-374 <200374>-SNAPSHOT
      mobileocr version 1.0.0-73 <10073>-SNAPSHOT
      scan2pdf version 1.1.0-44 <11044>-SNAPSHOT
      csdk version 13.33.53-1143 <1333531143>

      2. Phone manufacturer: Oppo, Model: Oppo Reno 5, Android Version: ColorOS
      13.0

      3. App download from Google Play Store
      S_S
      Community Manager
      S_SCommunity Manager
      Community Manager
      August 8, 2023

      @Faraz Ali Khan Thank you for sharing the details.

       

      I have shared them with the team for further investigation and will update the thread once I hear back.

       

      -Souvik

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