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R
Rohit_Sinha
Participant
November 28, 2019
Question

Adobe Scan Camera Lag

  • November 28, 2019
  • 1 reply
  • 403 views

Ever since I installed the app on my android phone (Asus Zenfone MAx Pro M1), the app's camera has been lagging due to which every time I need to create a pdf, I have to click the image via my phone camera app separately and import the photos to Adobe Scan. Please provide a fix.

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1 reply

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity Manager
Community Manager
December 23, 2019

Hi Rohit_Sinha,

 

Sorry for the delay in response.

 

As the camera lags in the application, please ensure that the application is updated to the latest version available.

Try once uninstalling and re-installing the application.

Sign out of the application and uinstall it from the device. Then reboot the devie before you re-install the application from Google Play Store.

 

If the issue still occurs, please share the application and OS version.

 

Regards,

Meenakshi

 

 

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