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Karolos.ts
Karolos.ts
Participant
March 24, 2022
Question

Adobe scan “document” feature not responding in manual mode

  • March 24, 2022
  • 2 replies
  • 282 views

When I press on the circle, right below the indication "document" nothing happens. The only way to scan is by using the auto scan option which I don't prefer most of the times. Any opinions on that? I have reinstalled and rebooted several times. iPhone 11 Pro Max iOS 15.4

    This topic has been closed for replies.

    2 replies

    C
    Chester23759837gd7i
    Participant
    March 26, 2022

    I have the same problem after updating to iOS 15.4. Manual capture no longer works on any mode in Adobe Scan. The only way to get a capture is to use auto-capture which I prefer to not use. 

    Harsh Vardhan Pareek
    Community Manager
    Harsh Vardhan PareekCommunity Manager
    Community Manager
    April 13, 2022

    Hi all,

     

    This issue is observed in iOS version 15.4 only. Our team is working on it, we don't yet have a fix but as soon as we do we will release it at our next available opportunity and will notify you in the discussion link.

     

    Thanks for your patience.

     

    Regards,

    Harsh

    R
    Roberto23752138pdyv
    Participant
    March 25, 2022

    Confermo il problema. Anche a me succede uguale. iPhone 11pro iOS 15.4

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