Adobe Scan Not Capturing Green and Red Pen Markings Properly

Question

Bonjour,

j'avais mis un commentaire Google sur Adobe Scan comme quoi on ne voyait pas le stylo vert et le stylo rouge. Vous m'avez donc proposer d'envoyer une image pour compléter mon commentaire.

Donc le voici.

Amal Jaiswal · Accepted Answer

@Vivi_du_69Hope you are doing well.You can apply filters to adjust the color of your scanned pages. To do so:Navigate to the page that you want to modify.Tap Filters.Choose one of the following filter options:Original color to keep the colors as is.Auto-color to let the scan app make the adjustments.Light text to highlight light text or drawings.Grayscale to remove color.Whiteboard to increase the contrast.For more informatiom please check the help pagehttps://www.adobe.com/devnet-docs/adobescan/android/en/scan.html?highlight=filter#adjust~Amal

Amal. · Answer

Hi thereHope you are doing well and thanks for reaching out.Would you mind sharing more details about the issue you are experiencing?Does this happen while annotating within Adobe Scan, or after saving/exporting the scanned PDF? What is the workflow/steps you are taking? A small video recording of the steps taken and the issue as it occurs would be very helpful for more understanding.Also share the device model and OS version are you using and the version of the Adobe Scan app installed on your device? Please try updating the Scan app to the latest version available on the App/Play store and reboot the device once and see if that helps.Let us know how it goes~Amal

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