Skip to main content
Participant
August 2, 2021
Question

Adobe scan not download in samsung galaxy j2

  • August 2, 2021
  • 1 reply
  • 262 views

Sir this app is not download in samsung galaxy j2 why sir ?

This topic has been closed for replies.

1 reply

Ria Tagra
Inspiring
August 8, 2021

Hi @Rajan5E09 

 

Hope you are doing well. 

 

As mentioned, you are not able to install the app on Samsung galaxy j2. Kindly check the Android version you are on because Adobe Scan no longer supports Android OS version 6.X or earlier. 

Here is a link you can refer to check the Android version your phone is running on  

https://www.samsung.com/ph/support/mobile-devices/how-to-check-for-android-os-updates-on-my-galaxy-device/ 

 

Could you confirm if there is any error message showing up while installing the app? If yes, please do share screenshot of the same.

 

Let us know if you need any more information. 

 

Thanks, 

Ria