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J
Jill5FD2
Participant
February 2, 2021
Question

Adobe scan-not sending emails what do I do to fix

  • February 2, 2021
  • 1 reply
  • 1226 views

Just downloaded Adobe scan and cannot get it to send scanned file via email

    1 reply

    R
    RiaTagra
    Participating Frequently
    February 17, 2021

    Hi Jill5FD2,

     

    Thank you for posting your query. To send the scanned document via email please follow below steps:

    1. Scan the document.

    2. Save the document.

    3. After saving the document, click on the preview of the saved document from the right bottom corner.

    4. Then click on share, select the email and send it to desired email address.

     

    For further help: Adobe Scan FAQ

     

    Regards

    Ria

    P
    pajaru3339
    Participant
    August 7, 2024

     

    I do this and the scans get stuck after I do this.

    S
    sprinklr-integration-user
    Inspiring
    August 8, 2024

    Hi @pajaru3339

     

    I hope you are doing well.

     

    I'm sorry to hear you're experiencing this issue. To help resolve it, could you provide some additional information?

    1. Is this issue occurring with a specific file or with all files? Please try sharing a different file to see if the problem persists.

    2. Do you receive any error messages when the file sharing gets stuck? If so, please share a screenshot of the error message for further analysis.

    3. Could you provide a small video recording of the steps you are taking to share the scan file and the issue occurring? This will help us understand the problem better.

    4. What are the versions of your operating system and the Adobe Scan app? Please ensure that there are no pending updates for both the OS and the app. Try updating the Adobe Scan app from the App Store (iOS) or Play Store (Android), and reboot your device afterward.

    Let us know how it goes.

     

    ~Amal

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