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F
freds2038702
Participant
June 22, 2018
Question

Adobe scan not working

  • June 22, 2018
  • 1 reply
  • 1132 views

It sees the document but does not make the doc. Just stays in that mode. Same with manual mode. It does highlight the doc in light blue. It was working .

This topic has been closed for replies.

1 reply

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity Manager
Community Manager
June 22, 2018

Hi Freds,

We have released an update for Adobe Scan application.

Please check if the application is updated to the latest patch released.

You may refer this help document What’s New — Adobe Scan Help for more information on latest patch released.

Try once to reboot the device and then use the application.

Check if that makes any difference.

If the issue still persists, please share the details asked below:

- Make and model of the device

- Application and OS version installed on the device.

Let us know if you need any help.

We will be waiting for your response.

Regards,

Meenakshi

F
freds2038702Author
Participant
June 22, 2018

Ok thank You

It just started to malfunction. Where do i find the latest release. I have my phone set up for automatic updates. I think thats what messed things up

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