Skip to main content
Eager_finder0D45
Participant
March 18, 2022
Answered

Adobe Scan on iPhone

I want to communicate and ask you to please solve when you can, in the new update of the IOS in iphone there is an error when you want to press the button to take a photo and scan, please help us with that.

This topic is closed to new replies. Start a new post to keep the conversation going.
Souvik Sadhu
Souvik SadhuCorrect answer
Legend
August 19, 2022

Can you update scan app to allow focus up close using iPhone 13 which has the macro camera? Thanks 


@doc02864 Hi,

 

I hope you are doing well. 

 

Since you have feedback that can further enhance the usage of the application, I suggest you fill out the feedback form. Filling this form ensures that the feedback reaches out to our engineering team for them to look into it and try to implement it in the future updates.

Link: https://acrobat.uservoice.com/

 

Let me know if this helps.

 

Thanks,

Souvik. 

View reply

5 replies

John23650380ebuj
Participant
March 18, 2022

I think I am having the same problem. The button does not work for manual document scan. I tried deleting the app and re-installing it, but it still will not snap a photo of a document.

Translate
    Helper2022
    Participant
    March 21, 2022

    I've been having the same problem since I updated iOS to 15.4

    Translate
    Harsh Vardhan Pareek
    Harsh Vardhan Pareek
    Participating Frequently
    March 29, 2022

    Hi All,

     

    Thanks for highlighting the issue. This issue has been reported by a few more users, and our engineering team is actively working on a fix for this. We will update you as soon as we hear back from them.

    Thanks for your patience.

     

    Regards,

    Harsh

    Translate
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices