Skip to main content
Participant
Aug 16, 2023 2:58 AM UTC
Answered

Adobe Scan "Share a Copy" now has automated text and adobe scan app link - how to turn this off

I have used adobe scan to scan and send PDFs without the links for years.

I click share, then "share a copy" to avoid sharing a link, as usually this just attaches the pdf to the bottom of the email without automated text or a link. 

Now it is coming up with this message in the email body, and in the email subject: 

"Created and shared using Adobe Scan. Get the app: https://adobescan.app.link/getapp"

This is BEYOND ANNOYING. 

How can I turn this off please?

Souvik Sadhu
Souvik SadhuCorrect answer
Legend
Aug 26, 2023 6:08 PM UTC

Hi @Musa Akkan,

 

The file-sharing issue has been fixed with the latest version. 

Please update the application and let us know if that works.

 

-Souvik

79 replies

Participant
Sep 12, 2023 5:40 PM UTC

Following for update

 

Message still present when using "send a copy" on Android version 23.09.07-regular

Translate
MiguelOliveira
Participant
Sep 10, 2023 11:37 AM UTC

I'm facing the same ANNOYING issue! I've shared files to my personal Cloud, for instance, and the text file says that has been added without my permission. This is soooooo FRUSTRATING!  More than FRUSTRATING is the fact the first answer from Adobe help center it was Aug 16th, and today it's Sep 10th and this PARASITE still remains. (almost 1 month spent! Really Adobe!!?? It's insane!) 

Translate
Souvik Sadhu
Legend
Sep 11, 2023 3:33 AM UTC

Hi @MiguelOliveira,

 

Sorry for the trouble. The team is aware of the issue and actively working on priority to get this fixed in the next update.

 

-Souvik

Translate
Participating Frequently
Sep 9, 2023 5:55 PM UTC

I saw an update yesterday and still no fix to this link issue in the title and body. WHEN WILL THIS BE ADDRESSED!

Translate
Souvik Sadhu
Legend
Sep 9, 2023 9:46 PM UTC

@Christopher31713835w7n2 Work is in progress for the issue, and a fix will be released in the upcoming update.

 

-Souvik

Translate
Participating Frequently
Sep 13, 2023 1:42 AM UTC

SS this obviously isn't a high priority to you at adobe. You said this would be addressed on the next update. The next update was today and still the same issue. When will this issue with the subject and body of an email having text be resolved. It's getting ridiculous 

 

Translate
Musa Akkan
Participant
Aug 25, 2023 9:23 PM UTC

 

Translate
Souvik Sadhu
Souvik SadhuCorrect answer
Legend
Aug 26, 2023 6:08 PM UTC

Hi @Musa Akkan,

 

The file-sharing issue has been fixed with the latest version. 

Please update the application and let us know if that works.

 

-Souvik

Translate
Participating Frequently
Sep 1, 2023 7:55 PM UTC

I used it today to share a copy and the subject field was still filled in with the annoying message as well as in the body of the message. I pay for the adobe suite. This is rediculous I have to delete it every time. 

Translate
Participant
Aug 25, 2023 3:06 AM UTC

THANK YOU for asking this question!! . It's a LONG sentence to delete every time I send a PDF, and it's really annoying. So much so that I will delete the app if they don't make it go away soon. 

Translate
Participant
Aug 20, 2023 4:05 PM UTC

Facing the same issue. Unable to share a copy instead it sends a link to download the app. Please fix it.

Translate
Souvik Sadhu
Legend
Aug 21, 2023 6:59 AM UTC

Hi All,

 

The team is working on the issue, and will be fixed in the upcoming updates.

 

-Souvik

Translate
Participant
Aug 22, 2023 3:41 PM UTC

Are you still only aware of the issue or are you fixing it too? 

Translate
Participant
Aug 20, 2023 12:29 PM UTC

Have the same problem, very annoying, am following

 

Translate
spinachworld
Inspiring
Aug 19, 2023 11:38 PM UTC

following for the solution.  i use adobe scan a lot for business correspondence and it's annoying to have to always delete the auto text. 

Translate
Participant
Aug 18, 2023 7:24 PM UTC

Following for the solution...

Translate
Participant
Aug 18, 2023 7:03 PM UTC

Having the same problem. I can share a copy through an email, but not whatsapp.

Translate