Adobe Scan Sign-in Issue

Forum|Forum|3 months ago
October 20, 2025
6 replies
172 views

I have issues signing in to adobe scan, it prompts me with this error no matter which devices i tried to log in with, wasn't experiencing this issues even a week or two ago.

Any guidance and help will be much appriciated, thanks.

Correct answer creative explorer

@fahim_abrar_007 @Alluring_Aurora5C3B @janie_2361 @Bryce33263234yt9q @visual_videography5DC4 Adobe as well other businesses are having server issues. You can check the Adobe Status, https://status.adobe.com — it appears it is getting worse... this morning at 2am PST, it was only 4 issues... it's now like 20 issues at 430pm PST!

creative explorer

Correct answer

Community Expert

@fahim_abrar_007 @Alluring_Aurora5C3B @janie_2361 @Bryce33263234yt9q @visual_videography5DC4 Adobe as well other businesses are having server issues. You can check the Adobe Status, https://status.adobe.com — it appears it is getting worse... this morning at 2am PST, it was only 4 issues... it's now like 20 issues at 430pm PST!

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Alluring_Aurora5C3B

Participant

So helpful - thank you! Will keep an eye out for updates.

A

Alluring_Aurora5C3B

Participant

I also tried logging into my adobe account on a web browser and got this "Access Denied" message. Must be a related issue. Anyone else?

J

janie_2361

Participant

I'm having the exact same problem and really need to access the documents in my app. Can an Adobe employee give any guidance here? All my files are completely inaccessible until someone tells us how to fix the problem.