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thanhn765394
Participant
March 31, 2026
Question

Adobe scan uploads very slow

  • March 31, 2026
  • 1 reply
  • 27 views

On my iPhone 13 Pro, iP16 are using the latest version of Adobe Scan, uploads are very slow even though the files are small (less than 1 MB).
The app feels very sluggish.

    1 reply

    Amal.
    Legend
    April 1, 2026

    Hi there,

    Hope you are doing well, and thank you for reaching out and sharing the issue you’re experiencing with Adobe Scan on your iPhone 13 Pro running iOS 16. I’m sorry for the trouble this has caused.

    A few things can affect Adobe Scan’s performance on mobile devices:

    • App cache or temporary data: Over time, accumulated cache can slow down app performance. Clearing the cache or restarting the app can often help.

    • Background processes or network issues: Even with small files, a slow Wi-Fi or mobile network, or other apps running in the background, can affect upload speed.

    • App version and iOS compatibility: Sometimes, the latest version may have minor performance issues on specific iOS builds. Checking for any recent updates or restarting the app can help resolve them.

    Please try the steps below and see if that works:

    • Restart your iPhone and try uploading again.

    • Ensure you’re connected to a stable Wi-Fi network.

    • Try closing other apps running in the background.

    • If the problem persists, uninstall Adobe Scan and reinstall it from the App Store.

    If it still doesn’t work, please share the version of the Adobe Scan App you are using, along with a small video recording of the steps you are taking and the issue as it occurs, for further investigation.


    Thanks
    Amal