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Henry243431022b6h
Participant
May 6, 2022
Answered

Adobe Scan won’t transfer pdf to Adobe DC

  • May 6, 2022
  • 1 reply
  • 631 views

I've recently been unable to transfer a simple 3 page pdf from Adobe Scan - the document just gets stuck at the final transfer stage. I've tried several times and it just goes round and round - the most recent time for over a day !  Never had any problems previously

This topic has been closed for replies.
Correct answer Henry243431022b6h

OK, thanks.  I've now sorted it out by repairing the installation of my Acrobat Pro DC (Help menu) and the subsequent attempt to transfer the pdf concerned - after scanning the three docs again, of course - was successful.  Thanks for your time.

1 reply

LinSims
Community Expert
LinSimsCommunity Expert
Community Expert
May 6, 2022

Let me move this to the Adobe Scan forum for you, which I think is the appropriate forum for your question.

The Using the Community forum is for help in using the Adobe Support Community forums, not for help with specific programs, installation issues, or account issues such as subscription questions or billing problems, or generalized questions about Creative Cloud services.

* Product questions should be posted in the associated product community.
* Installation questions should be posted in the Download & Install community.
* Account issues, including subscription questions or billing problems, should be posted in the Account, Payment, & Plan community.
* Questions about the Creative Cloud desktop app or general questions about apps in the Creative Cloud should be posted to the Creative Cloud Services community.

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Henry243431022b6hAuthorCorrect answer
Participant
May 6, 2022

OK, thanks.  I've now sorted it out by repairing the installation of my Acrobat Pro DC (Help menu) and the subsequent attempt to transfer the pdf concerned - after scanning the three docs again, of course - was successful.  Thanks for your time.

S_S
Community Manager
S_SCommunity Manager
Community Manager
May 6, 2022

Hello Henry,

 

Hope you are doing well. I am sorry to hear about your experience with Adobe Scan unable to transfer the files.

 

However, thanks for letting us know the fix of it as well. This would be help for our other users as well who might be looking for the same solution. 

 

I am marking this as a correct answer. 

 

Regards,

Souvik.

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