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Participant
Oct 8, 2021 3:18 PM UTC
Question

Adobe updated yesterday now can’t open pdf

Adobe updated yesterday can't open pdf's

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1 reply

Community Manager
Oct 11, 2021 5:30 AM UTC

@defaultes62tsevrdmz, thanks for sharing your concern here! Are you able to see your scan files that were saved before updating? If not, then make sure you are signed-in with the correct credentials. If you are able to see the files but cannot open them, then please share few more details as to what happens when you try to open a file? Is the issue same with all the files?

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