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kerry_3675
Participant
June 17, 2025
Answered

AI

  • June 17, 2025
  • 2 replies
  • 174 views

THIS IS NONSENSE. Where did the AI function go?
Fix it!!!!   

Correct answer Amal.

Hi there 

 

Hope you are doing well and thanks for reaching out. 


To enable the generative AI, try the steps given below:

 

Open the Adobe Scan App > Tap on the profile icon > Under Generative AI features, Toggle on 'Enable generative AI features'

 

 

2 replies

creative explorer
Community Expert
creative explorerCommunity Expert
Community Expert
June 21, 2025

@kerry_3675 are you sure? @Amal. is correct!

If you haven't restart your device (shut down, and power back on). A simple restart should do the trick.
On my end, it does show, but, on my device, AI function is a paid feature. Make sure you are logged into the right account. I have two different accounts, one for work and one for personal.

 

m
Amal.
Community Manager
Amal.Community ManagerCorrect answer
Community Manager
June 18, 2025

Hi there 

 

Hope you are doing well and thanks for reaching out. 


To enable the generative AI, try the steps given below:

 

Open the Adobe Scan App > Tap on the profile icon > Under Generative AI features, Toggle on 'Enable generative AI features'

 

 

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