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affectionate_artistry5F96
Participant
May 12, 2025
Question

Amount debited after cancellation

  • May 12, 2025
  • 1 reply
  • 108 views

I cancelled my subscription before 7 days but still the amount got debited from my accouny. Is there any chance i could get the amount back? Moreover, i'm also unable to access the premium account features and its just showing free account.

    1 reply

    Jeffrey_A_Wright
    Community Manager
    Jeffrey_A_WrightCommunity Manager
    Community Manager
    May 12, 2025

    Affectioinate_artistry, I am sorry, but I don't see any recent charges or active subscriptions under the account you used to post to this public discussion forum. Can you please log in and respond to this public community discussion with the account you used to purchase Adobe Scan? ^JW

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