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Participant
May 2, 2023
Question

App crashed

  • May 2, 2023
  • 2 replies
  • 832 views

The App crashed while i was saving my scan.May you please send me the crash report as i really need it

This topic has been closed for replies.

2 replies

S_S
Community Manager
Community Manager
May 7, 2023

Hi @Vincent29692468ygug,

 

Hope you are doing well. Sorry for your experience with Adobe Scan.

 

Please let us know your workflow when you observe the crash. This would help us investigate further the root cause of the issue.

 

Also, a few more pieces of information would be great:

1. The app version of Adobe Scan you are using (go to Profile-> About Adobe Scan);

2. The OS [Android/iOS] you are using and its version;

3. A screen recording of the situation for better understanding.

 

Look forward to hearing from you.

 

-Souvik

Participant
May 2, 2023

Please send crash report at [email address removed as per forum guidelines]