App freezes up

Go to email a copy of a scan and it doesn't load and freezes the app. How do I fix this?

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Community Manager

Hope you are doing well. Sorry for your experience with Adobe Scan.

I tried the share workflow on my end and it worked fine. Would you mind sharing a few more pieces of information for further investigation:

1. The app version of Adobe Scan you use (go to Home-> Profile-> About Adobe Scan);

2. The iOS version your device is on;

3. A screen recording of the event happening for better understanding.

Look forward to hearing from you.

-Souvik

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