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Sraman27823359l1ud
Participant
January 6, 2023
Answered

App getting auto shutdown

Unable to open the app,auto quitting from last one week.

Unable to acess the scanned documents. 

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    Cédric27876435z9fgCorrect answer
    Participant
    January 12, 2023

    I've uninstall install the app and the bug resolved. 

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    10 replies

    Efstathios27912272nfdi
    Participant
    January 12, 2023

    Exactly the ame problem on my iPhone 13pro with iOS 16.2 (german) - any ideas

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    Cédric27876435z9fgCorrect answer
    Participant
    January 12, 2023

    I've uninstall install the app and the bug resolved. 

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    AkanchhaS8194121
    AkanchhaS8194121
    Legend
    January 19, 2023

    Thank you for confirming that @Cédric27876435z9fg  Happy to hear that has worked for you. 

    @Sraman27823359l1ud @Efstathios27912272nfdi are you still experiencing the same issue? Would you mind uninstalling and reinstalling the app once and seeing if the issue persists?

     

    Let us know if you continue to experience the crash issue.

     

    ~Akanchha 

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    Cédric27876435z9fg
    Participant
    January 10, 2023

    Hi same bug here. The app shutdown a little bit after opening 

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