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Gabriela33909661fg64
Participant
November 28, 2023
Question

App não processando devidamente e travando

  • November 28, 2023
  • 1 reply
  • 134 views

O aplicativo está com muitas interferências. Está travando e não processando as imagens. Exigo a restituição do meu valor da assinatura. 

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    1 reply

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    November 30, 2023

    Hi @Gabriela33909661fg64,

     

    Hope you are doing well. Sorry for your experience with Adobe Scan.

     

    Do you experience crashes on any specific workflow that you follow? Also, do you scan multiple pages at once (for example, more than 100 pages per scan session)? This could be a possible reason for the app crashing due to memory overload.

     

    Please share a screen recording of the entire workflow for better understanding and assistance.

     

    Look forward to hearing from you.

     

    -Souvik

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