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Chara Hortman
Participant
June 16, 2022
Question

Apple mobile sign in

  • June 16, 2022
  • 1 reply
  • 147 views

I keep getting this message

access denied 

You no longer have access to this service. Please contact adobe customer support if you believe this is an error.

 

This topic has been closed for replies.

1 reply

Harsh Vardhan Pareek
Community Manager
Harsh Vardhan PareekCommunity Manager
Community Manager
June 21, 2022

Hi @Chara Hortman 

 

Hope you are doing well !

 

May I know when are you getting "Access Denied Message"? Which iOS version you are using and what are your device specifications?

 

Make sure your application is updated. Do save your work then try to sign out and sign in back. Reboot your device.

Note: Ensure you are connected to the internet.

 

*iOS- https://www.adobe.com/devnet-docs/acrobat/ios/en/troubleshooting.html

 

*Android- https://www.adobe.com/devnet-docs/acrobat/android/en/troubleshooting.html#get-help-and-find-answers

 

Let us know if that helps.

 

Regards

Harsh

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