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dvataborda
dvataborda
Participant
May 18, 2026
Answered

Assinatura adobe

Olá, eu realizei o teste de 7 dias gratuitos no MÊS passado,  e passado 2 ou 3 dias eu cancelei a assinatura, porém HOJE, praticamente 1 mês depois, cobrou no meu cartão e na hora de cancelar está me cobrando uma taxa de 130 reais. 

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    Amal Jaiswal
    Amal JaiswalCorrect answer
    Community Manager
    May 19, 2026

    Hi there 

     

    Hope you are doing well and thanks for reaching out. We are sorry for the trouble. 

     

    To know more about the cancellation/refund process and policy please check the help article https://community.adobe.com/announcements-516/how-to-cancel-acrobat-mobile-or-scan-premium-subscriptions-13195 and see if that works.

     

    ~Amal

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    1 reply

    Amal Jaiswal
    Community Manager
    Amal JaiswalCommunity ManagerCorrect answer
    Community Manager
    May 19, 2026

    Hi there 

     

    Hope you are doing well and thanks for reaching out. We are sorry for the trouble. 

     

    To know more about the cancellation/refund process and policy please check the help article https://community.adobe.com/announcements-516/how-to-cancel-acrobat-mobile-or-scan-premium-subscriptions-13195 and see if that works.

     

    ~Amal

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