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dvataborda
dvataborda
Participant
May 18, 2026 11:58 AM UTC
Answered

Assinatura adobe

Olá, eu realizei o teste de 7 dias gratuitos no MÊS passado,  e passado 2 ou 3 dias eu cancelei a assinatura, porém HOJE, praticamente 1 mês depois, cobrou no meu cartão e na hora de cancelar está me cobrando uma taxa de 130 reais. 

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    Amal Jaiswal
    Amal JaiswalCorrect answer
    Community Manager
    May 19, 2026 2:55 AM UTC

    Hi there 

     

    Hope you are doing well and thanks for reaching out. We are sorry for the trouble. 

     

    To know more about the cancellation/refund process and policy please check the help article https://community.adobe.com/announcements-516/how-to-cancel-acrobat-mobile-or-scan-premium-subscriptions-13195 and see if that works.

     

    ~Amal

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    1 reply

    Amal Jaiswal
    Community Manager
    Amal JaiswalCommunity ManagerCorrect answer
    Community Manager
    May 19, 2026 2:55 AM UTC

    Hi there 

     

    Hope you are doing well and thanks for reaching out. We are sorry for the trouble. 

     

    To know more about the cancellation/refund process and policy please check the help article https://community.adobe.com/announcements-516/how-to-cancel-acrobat-mobile-or-scan-premium-subscriptions-13195 and see if that works.

     

    ~Amal

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