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M
MaskyCry
Participant
November 12, 2019
Question

Automatic border detection is broken.

  • November 12, 2019
  • 1 reply
  • 793 views

I used to scan photos of presentations during lectures and turn them into PDFs for months. After the recent updates, app doesn't detect any borders at all. I have to manually select the borders every time now. Why something that worked seemlessly doesn't work now?

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1 reply

D
Adobe Employee
dbanga
Adobe Employee
November 14, 2019

Hi,

 

Sorry for the trouble caused to you.

Can you please let us know the OS and device model and also please ensure that auto capture is enabled at your end(An option present on scan screen at 2nd place from left)

 

Regards,

Damandeep

    M
    MaskyCryAuthor
    Participant
    November 14, 2019

    I'm using an iPhone 7 Plus but my friends using Android/other iPhone's are facing the same issue. Auto capture is enabled. After importing/capturing the images, while editing, pressing auto-detect (inside the "crop" option) doesn't work for me either, giving me "No edges detected" error or detecting wrong edges.

    D
    Adobe Employee
    dbanga
    Adobe Employee
    November 18, 2019

    Hi,

    Can you please confirm that if all the other parts of the app are working as intended or not?

    Regards,
    Damandeep

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