Skip to main content
j_tsujimura
Participating Frequently
Dec 29, 2017 1:04 AM UTC
Answered

Available for offline

I can find the documents via the adobe scan app but cannot find the pdf file when I use the myfiles app on my Samsung s8+.  Why?

This topic is closed to new replies. Start a new post to keep the conversation going.
Adorobat
AdorobatCorrect answer
Participating Frequently
Jan 8, 2018 4:22 PM UTC

Hi J_tsujimura,

Currently, Adobe Scan app doesn't have the functionality to locate the saved pdf files using file explorer, but you may enable 'save original images to gallery' option under Preferences > move the slider next to 'Save original images to gallery' which will save the captured image under Gallery. Please refer to this KB doc for more info: App Settings — Adobe Scan Help 

You may also visit the following link to request a feature: Feature Request/Bug Report Form

Thanks for the feedback.

Shivam

View reply

4 replies

siu_mingc35317832
Participant
Feb 12, 2018 4:30 PM UTC

Hi

I concert to pdf then share to somewhere (eg. google drive, whatsap); it works everytime

or you can let the pdf uploaded to Document Cloud and download it on the computer

Translate
jefft76220383
Participant
Jan 28, 2019 10:35 PM UTC

How can I send a 9-page scan to my google drive?  When I click on "save to drive," it reacts as it is working, yet when I check my drive, there is nothing.  Thank  you.

Translate
Meenakshi_Negi
Meenakshi_Negi
Legend
Jan 30, 2019 3:42 PM UTC

Hi Jefft,

When you save the scanned document to the Drive using "Save to Drive" option, it will first open the window.

There you can change the Document title and select the location where you wish to save the document.

Then you need to click on Save option provided at the bottom right-hand side of the screen.

Please make sure that you are already signed in to your Drive application on your device.

Also, check if the connection is not intermittent.

Let us know if you are still experiencing the issue.

Regards,

Meenakshi

Translate
Adorobat
AdorobatCorrect answer
Participating Frequently
Jan 8, 2018 4:22 PM UTC

Hi J_tsujimura,

Currently, Adobe Scan app doesn't have the functionality to locate the saved pdf files using file explorer, but you may enable 'save original images to gallery' option under Preferences > move the slider next to 'Save original images to gallery' which will save the captured image under Gallery. Please refer to this KB doc for more info: App Settings — Adobe Scan Help 

You may also visit the following link to request a feature: Feature Request/Bug Report Form

Thanks for the feedback.

Shivam

Translate
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices