Avast Android Antivirus showing "Adobe Scan" as malicious

Forum|Forum|2 years ago
August 6, 2023
1 reply
330 views

hi all,

i have been using adobe scan for quite a while on my Android mobile. My mobile phone has Avast antivirus for almost a year and never showed Adbobe scan as malicious. But since last few days the antivirus is reporting the app as malicious and removing the app itself.

Tried reinstalling the adobe scan app a number of times but the problem remains so.

Please advice any remedy.

Thanks,

Bankim

This topic has been closed for replies.

kglad

Community Expert

contact avast so they can fix.

=================================================

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

<"moved from using the community">

S_S

Community Manager

Hi @B31516286saih,

Hope you are doing well. Sorry for your experience with Adobe Scan.

Would you mind sharing a few pieces of information for further investigation:

1. The app version of Adobe Scan you are using (go to Home-> Profile-> About Adobe Scan);

2. The device manufacturer, phone model, and the Android version you are on.

3. Was the app downloaded from PlayStore or AppStore?

Look forward to hearing from you.

-Souvik

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