Skip to main content
A
andreas24587496mtmk
Known Participant
June 19, 2023
Question

Bild wird nicht in Adobe Scan angezeigt

  • June 19, 2023
  • 1 reply
  • 408 views

Hallo, ich habe ein JPEG über Airdrop an das iPhone gesendet. in Fotos wird es angezeigt. In Adobe Scan nicht. Woran liegt das? AS 23.06.06 habe ich neu installiert, das hat nicht geholfen. Das OS ist iOS 15.7.6,  die Bilddatei ist über den unten stehenden Link abrufbar.

 

https://acrobat.adobe.com/link/track?uri=urn:aaid:scds:US:a825ce63-420c-4dca-abe1-8b229147ab6d

    This topic has been closed for replies.

    1 reply

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    June 26, 2023

    Hi @andreas24587496mtmk,

     

    Hope you are doing well. Sorry for your experience with Adobe Scan.

     

    When you airdrop a file to your device, the file is stored in temporary storage on the device and needs to be saved to the local storage folder first. Can you try the below steps:

    1. Click the share button after opening the image;

    2. Scroll down to locate the option "Save to Files."

    3. Select the location and save the file;

    4. open Adobe Scan;

    5. Locate the folder and select the file to import.

     

    Hope this helps.

     

    -Souvik

    A
    Andreas30734084jzxy
    Participant
    June 26, 2023

    Ok, I can save the file. But how to open an image from a folder in AS?

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    June 27, 2023

    Hi @Andreas30734084jzxy,

     

    When you open Adobe Scan-> Click on Home-> click the blue image icon on the bottom right-> You can toggle the option "Show only Documents," and any file that is saved to the Files App should show up there.

     

    -Souvik

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices